23 June 2020:

Both Virgin bidders now backing AFTA call for protection of VA tickets. 

The Australian Federation of Travel Agents has just confirmed receipt of confirmation that Bain Capital will honour the estimated $100 million worth of pre-paid Virgin Australia tickets purchased through member travel agents, if its bid for the airline is successful.

The commitment from Bain follows a similar pledge by the other shortlisted bidder for the carrier, Cyrus Capital, which also yesterday said it would honour the tickets.

Both Bain and Cyrus are believed to have submitted their binding final offers for Virgin Australia yesterday, with the Administrators from Deloitte aiming to secure a deal as soon as possible.

“Consumers who have booked and paid in good faith must be able to fulfil their flights with the airline post sale,” said AFTA Chairman Tom Manwaring.

“AFTA will continue to lobby in the interests of our members and their customers,” he said.

30 April 2020: Update from Virgin Australia Administrators

Deloitte has appointed merchant bank Morgan Stanley to run Virgin Australia sale process. 

The administrators of Virgin Australia have just released a statement following the first creditors’ meeting of the airline, saying that a large number of parties have expressed an interest in taking over the carrier.

Administrator Vaughan Strawbridge from Deloitte said a data room and information memorandum had been established, with eight non-disclosure agreements signed and negotiations continuing with a further 12 parties.

Morgan Stanley and Houlihan Lokey have been appointed to run the sales process, and the Administrators also advised that they intend to seek a three month extension of the period to convene a further meeting, based on the “scale and scope of their work to position the business for a successful sale”.

That would take the period before which a second meeting of creditors is required out to 22 August.

“Our objective is to restructure and refinance the business so it emerges stronger on the other side of the COVID-19 crisis,” Strawbridge said.

“We are now moving quickly to finalise a business plan to help guide interested parties,” he added, with indicative offers sought by 15 May and binding submissions then required the following month.

“We remain confident that our target of achieving a sale by the end of June is achievable,” Strawbridge added, with Deloitte remaining strongly focused on restructuring and refinancing the business to create a viable operation which will appeal to prospective new owners.

21 April 2020

A message to customers with Virgin Australia bookings and credits.
On Tuesday 21st April, Virgin Australia (VA) entered into voluntary administration to recapitalise the business and help ensure it emerges in a stronger financial position.
For those of you whom have a credit or booking with Virgin Australia you will understandably be concerned. Virgin Australia is continuing to operate scheduled flights as normal and has indicated that there is no immediate impact to customers with current bookings. They have also advised that whilst their frequent flyer program is a separate entity, they have put in place a 4 week pause on reward redemptions.
The status of refunds or travel credits is currently unclear, but if as indicated, Virgin Australia is seeking to trade out of administration, you would expect these to be preserved. There is no guarantee, however, that this will be the case.
Travel Partners (the company Anthony Smith Travel licence’s under) will work closely with the administrators to support Virgin Australia through this process, and we will keep you informed of any developments and Virgin Australia policy updates as they come to us.
We thank you for your patience in these unprecedented times.